Installed the demo. Software works very well. Made me show IP from Australia. Cool (used the same checker from the sig line to see what I was)

Demo ran out and now I can't connect wireless or wired. Computer has some stuck something error. Very frustrating. Wrote to easy-hide and they say I did something, not their cause.

Situation was I installed it, I used it, the demo ran out and when I went to the hotel to go on the internet, Easy-Hide tried to connect and redirect, before I could get a connection from the hotel servers. They run 24 hours on each assignment, so virtually every time someone comes in, they get a new connection.

During that process, things went sour. I thought maybe I could uninstall easy-hide and get my computer back. No such luck. So I went to regedit and removed all instances of Easy-hide in the registry. No change.

To make it worse I was going to re-install and start the software, they stop it with no redirect. So much for logic, they have a default where you can only choose get password, validate or close. No internet, no password, no install. SOL and Easy-Hide IP tries to start every time I boot the computer. Can't check the box or disable it on startup. So easy enough, uninstalled again...

This morning I removed all wireless devices and cards from the configuration and let them be found and re-installed. No connection!

Here's the error message I get from FF and Chrome. What do I need to reset and how? If EHIP isn't the problem that the computer broke magically while it was in my bag, driving to the hotel. It worked on Sunday / Didn't work on Monday. I did turn it off in between...

This could also be called:

Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.

I searched that one and found a few that said something about clocks being wrong. My clock is right.

easy-hide-1.jpg (135 KB, 2 downloads) easy-hide removed error message

Try using System Restore to go back before you had this problem.

Also, clear your Internet cache/history/cookies and make sure you are not using a proxy.

Try a different browser. Download Opera, for example, and see if that works for you.

My guess is that something in your system is still trying to use Easy-Hide. It's redirecting you to a server that Easy-Hide uses, but that server rejects your request because you no longer have a valid copy installed. The software keeps trying until the number of redirects launches that error message about too many redirects.

Also, try using Safe Mode with Networking. Also, go to a cmd prompt and type:
ipconfig /release
followed by a return
and then
ipconfig /renew
followed by a return

Jeff/CompGuy

How do I make sure I'm not using a Proxy?

All the rest I have on the list. I removed the network devices from the configuration and let them re-install. Now when I connect a cable the icon for wired internet disappears after about 30 seconds. When I unplug the cable, it says network connection 2 no cable connected. Getting worse not better.

I think I can remove network connections, and I wonder if with all the starts and restarts if there's a configuration going back to Friday.

Thanks for more ideas, I'll try all of them.

quote:

Originally posted by Klinger:
Installed the demo. Software works very well. Made me show IP from Australia. Cool (used the same checker from the sig line to see what I was)

Demo ran out and now I can't connect wireless or wired. Computer has some stuck something error. Very frustrating. Wrote to easy-hide and they say I did something, not their cause.

Situation was I installed it, I used it, the demo ran out and when I went to the hotel to go on the internet, Easy-Hide tried to connect and redirect, before I could get a connection from the hotel servers. They run 24 hours on each assignment, so virtually every time someone comes in, they get a new connection.

During that process, things went sour. I thought maybe I could uninstall easy-hide and get my computer back. No such luck. So I went to regedit and removed all instances of Easy-hide in the registry. No change.

To make it worse I was going to re-install and start the software, they stop it with no redirect. So much for logic, they have a default where you can only choose get password, validate or close. No internet, no password, no install. SOL and Easy-Hide IP tries to start every time I boot the computer. Can't check the box or disable it on startup. So easy enough, uninstalled again...

This morning I removed all wireless devices and cards from the configuration and let them be found and re-installed. No connection!

Here's the error message I get from FF and Chrome. What do I need to reset and how? If EHIP isn't the problem that the computer broke magically while it was in my bag, driving to the hotel. It worked on Sunday / Didn't work on Monday. I did turn it off in between...

This could also be called:

Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.

I searched that one and found a few that said something about clocks being wrong. My clock is right.

quote:

How do I make sure I'm not using a Proxy?

The proxy configuration method varies with the browser and sometimes the browser version. What browser and version are you using?

You'll find some browser-specific instructions here:

http://www.removevirus.org/how...n-off-proxy-settings

Jeff/CompGuy

Thanks, got it. I ran reg cleaner, couldn't find a restore point. Ran tcp/ip reset, cleared and re-installed network card, ran ipconfig and tried to remove all, it said the card wasn't responding. But did show I was logged in. Ah ha, Firewall, internet settings, Lan... Proxy was configured fixed. You got it...

Back on and writing. So it works. Also defragged and cleaned and created a restore point with some software other than Windows XP.

Thanks

BTW the command that got me where I needed to be in DOS was Run>wscui.cpl

You're welcome!

Jeff/CompGuy

This support was from idiots. They answered again last week, try to uninstall the software. That's the third time and I already was very clear about what happened how I uninstalled, re-installed and uninstalled again. Sent them screen captures of the open where I could register, do the demo or exit. The guy didn't understand what I was talking about.

I asked if they were reading my messages and if they had looked at the history, the guy replied, "If you need help then I suggest you be civil."

Have they ever looked at the software they are supposedly supporting? I doubt it?

Here's the last, I've had enough of their incompetence. I wrote back thank you and now I'm done. By the way if anyone needs an IP blocker it does work great! It's $29 which is a fair price, just don't expect the farmed out support to have a clue.

"What you are getting is not being done by EHIP, it simply does not do that, there must be something else happening or some other program thats at work here. I really dont know what to suggest."

Well it was and you fixed it, and support hasn't got a clue!