I had cable broadband installed today. My old provider was Verizon DSL which I still have, The DSL modem was fed into a d-link wired router. (The router feeds 2 computers and a Roku)I tried feeding the cable modem into the router and it will not work even after resetting the router. The cable company won't help except offering a wired modem at a $47/mo charge. I spent some time on the phone with d-link techs and they couldn't make it work.
Any Suggestions?

What cable company, what cable modem, what model of D-Link router? I can give you more specific help with more specific information.

Generally, resetting the router means you have to set up the connections to your devices all over again. I'm going to assume that the cable modem is working--if you plug a computer directly into its Ethernet port, then it's assigned an IP address automatically and it is on the Internet. You have to verify that. If that's working, then your router should work as well. One trick that often works--once you get the computer working when directly connected to the cable modem, clone the computer's MAC address to the D-Link.

You have to get the equipment recognized this way. Unplug the power for both the cable modem and the D-Link device. Plug the cable modem back and wait for its Internet light to be steady. Then plug the D-link back in.

Also, remember that the D-Link has a LAN interface you can access, usually at 192.168.0.1 if you didn't change it. You can see from that interface the status of the D-Link--is it on the Internet or not? And you can put your cloned MAC address in via that interface too. Since you reset the device, you might have to change the LAN or firewall settings if you changed them originally when you set your network up.

D-Link devices typically have the Web interface protected with user ID admin and no password.

Jeff/CompGuy

Brighthouse solved the problem. They provided me a wireless modem with 4 ethernet ports.

I don't know half of what you are talking about Jeff but I too have a router problem...

My internet connection is dropped several times a day. I had to go through the dance you described getting it to work and it would work for a while. I blamed the cable company, not the router. Then I switched to DSL but even at the highest speed it was slower and more expensive...BUT the modem and router were integrated and at least that worked. Cable offered me a deal and said their service had "improved." Back to Cable. I was having to pay $73/monthly for DSL and that's just too much for slower service IMHO.

My connections are faster from cable but the problem started again as soon as I connected the router. AHA!

My sons were here on father's day and they were tentative about the problem was but the most hi-tech one told me to call geek squad. (There is no Geek Squad in Frogville, lol)...He said he thought the router and the modem were having trouble "talking" to each other and the best thing for me to do was get an integrated modem and router. He said it would have to be compatible with my Cable provider BUT not to buy it from them.

Again, the router is disconnected and I'm back where I started. We have another computer in another room plus a laptop in the MBR. They do work fine when the modem and router behave.

Again, I do not have problems with connectivity unless the router is hooked up.

Peachy

Look, you're OK without the router connected and have problems with it connected. That's true on both DSL and Cable, so the problem isn't the Internet ISP itself. Obviously you set it up correctly because it does let you connect. Obviously there's likely something wrong with its hardware because it drops connections.

The problem is the router. Toss it out and get another one. Why waste your time on a malfunctioning router?

Try this one:

http://dealnews.com/Refurbishe...shipping/473752.html

It's $24.99 with free shipping and will give you both a wired and a wireless network.

Jeff/CompGuy